Privacy Policy
Last updated: May 2026 | Oriole Basement Waterproofing — Joppa, MD
Oriole Basement Waterproofing ("we," "us," or "our") operates oriolebw.com (the "Site"). This Privacy Policy describes how we collect, use, and protect information you provide when you use our Site or contact us for services.
1. Information We Collect
When you request a free estimate or contact us, we collect:
- Name (first and last name)
- Phone number
- Email address
- Property address
- ZIP code and county
- Service details and message you choose to provide
- Text messaging consent if you opt in to SMS communications
We may also automatically collect standard web analytics data (page views, browser type, referring URLs) through analytics services we operate. This data is aggregated and not linked to your personal identity.
2. How We Use Your Information
- Schedule and conduct your free estimate appointment
- Respond to your service inquiries
- Send appointment confirmations and follow-up communications
- Send text messages if you have opted in (see Section 3)
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Text Message (SMS) Communications
If you check the SMS consent box on our estimate request form, you agree to receive text messages from Oriole Basement Waterproofing regarding your estimate and related service communications.
- Message frequency: Varies based on your inquiry. Typically 1–3 messages per request.
- Message and data rates may apply depending on your mobile carrier and plan.
- To opt out: Reply STOP to any text message at any time. You will receive one confirmation message and no further texts.
- For help: Reply HELP or contact us at (410) 709-7166 or info@oriolebw.com.
SMS consent is not a condition of purchasing any product or service.
4. Cookies and Tracking
Our Site may use cookies and similar technologies for website analytics (measuring traffic and page performance). You can control cookies through your browser settings. Disabling cookies will not prevent you from using our Site.
5. Data Security
We use industry-standard measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights (Maryland Residents)
Maryland residents may request access to, correction of, or deletion of personal information we hold about them. To make such a request, contact us at info@oriolebw.com or (410) 709-7166.
7. Third-Party Services
We may use third-party services (such as call tracking and lead management platforms) that receive limited information necessary to operate those services. These third parties are not permitted to use your information for their own marketing purposes.
8. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision. Continued use of our Site after changes constitutes your acceptance of the updated policy.
9. Contact Us
Questions about this Privacy Policy? Contact us:
Oriole Basement Waterproofing
Joppa, MD 21085
Phone: (410) 709-7166
Email: info@oriolebw.com